Customer service. Its something that we love and hate in equal measure, and flip on a hairpin at the slightest notice. If done well, someone going above and beyond their job role to help you out and deal with your grievances quickly can brighten your mood and give you renewed belief in humanity.
Done wrong, and it’s a right nightmare.
We have a local supermarket that is much cheaper than the others, and for this reason, they do things a little differently. At the till point, you are sped through like you are part of a competitive trolley dash, and the staff are rude to the point of you actually inconveniencing their lives.
The funniest was the other day when I was in there buying a few bits, and the guy on the till, who sported a “duty manager” badge, spent the whole time distractedly talking on the phone. He was so distracted that once he had put my items through, he forgot to ask me to pay, and started ringing in all the groceries from the man behind. I can be charitable, but there is no way I’m paying for a complete stranger’s weekly shop.
Wouldn’t it be great if you could get customer service for your life? Some of the most difficult things that we experience in life are often made better on the advice of others, os wouldn’t it be great if you had a dedicated line you could call up to put you back on the straight and narrow, and help you stay motivated / achieve your dreams?
Just imagine. Your New Year’s resolution is to cut out something, and make your diet far healthier. You know what you should be doing in theory, but wouldn’t it be perfect if you could jump on Skype and talk through with someone to give you hints and tips that you hadn’t thought of? Or maybe your dream is to travel the world. If you could drop an email to someone with your hopes and dreams, and them come back to you with realistic ways to achieve your goals, wouldn’t your life be so much easier?
Just a thought.
What would you get life customer service help with?
friends, just call your best friends, the best customer service
I wrote a post about manners last week. After being In the Midwest where they rule supreme, it puts me off when people can’t utter a simple please and thank you.
I went to my local grocery and the checker and bagger introduced themselves. Wow! I was so taken aback! It was a very nice shock.
America is so much hotter on customer service than here, it almost makes me uncomfortable in my Britishness. But then I expect it when I get home! I once had an awkward situation in Trader Joes where the bag packing guy told me I had beautiful eyes, and then continued to maintain eye contact while i squirmed my way through the transaction. its a different world!!
A guy would be tongue lashed for that here by a lot of women! Guys won’t even hold the door for us because of women’s lib in the early 70s.
I think Google is my customer service. Problems with my jade plant, unsure about the kind of nails to use, not sure which haircolor is “warm” — all googled.
Customer service is a pet peeve for me, as I have worked in it, and I know how it’s supposed to go. I have written a blog about it, too!
People ARE the worst, on both sides!
The customer service set up for pursuing dreams and passions would be awesome! I guess they call that Life Coaching, right? And it’s not free?! Darn… 😉
You know, it seems like friends have kind of been my “life customer service.” Well, either that or Google. 😉
The most amazing thing is that is that the guy on the phone probably didn’t realize that your shopping pays his salary!